1Introduction

Welcome to Dhaanyas Natural Products. Dhaanyas is an e-commerce platform offering organic, natural, and wellness products such as health mixes, dosa mix, kali mix, pongal mix, nutrition mixes, and more. We are committed to protecting your personal information while providing a seamless shopping experience—from browsing products to order delivery and customer support.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2Quick Summary

1. Information We Collect

At Dhaanyas, we collect information to provide better services to all our users. This includes information you provide us (like your name and email) and information we get from your use of our services (like device information and location).

2. How We Use Information

We use the information we collect to provide, maintain, protect and improve our services, to develop new ones, and to protect Dhaanyas and our users.

3. Information Security

We work hard to protect Dhaanyas and our users from unauthorized access or unauthorized alteration, disclosure or destruction of information we hold.

3Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and account details.
• Order & Transaction Data: Details about purchases, payments, order history, and delivery information.
• Non-Personal Information: Device type, browser, IP address, location data, and website usage analytics.
• Customer Support Data: Messages, inquiries, or feedback submitted via contact forms or support channels.

4How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently.
• Provide customer support and respond to inquiries.
• Improve our website, product offerings, and user experience.
• Send order updates, offers, and promotional messages (with consent).
• Ensure security, prevent fraud, and comply with legal obligations.

5Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Logistics Partners: For order delivery and tracking.
• Payment Gateways: To securely process transactions.
• Service Providers: For analytics, hosting, and operational support.
• Legal Authorities: If required by law.

6Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These help us:

• Analyze user behavior and improve our platform.
• Personalize your experience.

You can manage or disable cookies through your browser settings, though some features may be limited.

7Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

8Your Rights

You have the following rights regarding your personal data:

• Access and Update: You may access and update your personal information.
• Opt-Out: You can opt out of receiving promotional communications.
• Deletion: You may request deletion of your data, subject to legal obligations.

To exercise these rights, please contact us.

9Third-Party Links

Dhaanyas may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our platform. We recommend reviewing this page periodically.

11Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: